Billing and cancellation policy

Provider plans

Plans belong to each provider workspace, not your login. Patients stay free.

Access starts after verified payment capture. Renewals extend active paid access. No automatic deductions.

Check the price, applicable tax and total before payment. Additional services require a separate quote.

Cancellation takes effect at expiry, not immediately. Existing records remain accessible. Refunds require separate review.

For invoices, duplicate charges or refunds, contact support with your receipt number. Refunds need confirmation.

Enterprise terms are agreed in writing. Manual activation is not an online payment.