Test booking workflow
Track booked tests, patient details, collection mode and report turnaround.
Report delivery Home collection support
For laboratories
Make test bookings and reports easier to trust.
Laboratories can receive bookings, manage sample collection details and publish reports directly into the patient's Medical Docs record.
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Medical Docs workspaceFor laboratories
verified reports
Built for diagnostic workflows
Connect test discovery, collection and reports.
Medical Docs gives diagnostic laboratories a dedicated workspace for publishing test information, receiving bookings, organizing sample collection details and delivering reports into the patient's medical record.
Patients get a clearer journey from choosing a test to accessing the final report, while the laboratory maintains its services, pricing and collection availability in one place.
Diagnostic laboratories Pathology labs Collection centres Home collection providers
Report delivery
Upload verified lab reports so patients and approved doctors can access them later.
Home collection support
Show collection availability and service areas on the public Medical Docs directory.
How it works
A complete journey from booking to report delivery
The laboratory workspace keeps patient-facing information and booking progress connected to the final report.
Register and verify the laboratory
Add organization details, contacts and the verification information applicable to the laboratory.
Publish tests and collection options
Create a clear test catalogue with prices, preparation information and available collection modes.
Manage incoming bookings
Review patient details, booked tests, preferred collection mode and the expected report timeline.
Deliver the verified report
Upload the completed report so the patient can keep it with their Medical Docs records and share it when needed.
Public profile and discovery
Make diagnostic services easier to evaluate
A detailed laboratory profile gives patients practical information before they book a test or request home collection.
- Test catalogue, prices and preparation details
- Laboratory location, timings and contact information
- Home collection availability and service areas
- Credentials, report turnaround and patient feedback
Everyday workspace
Keep every booking linked to its outcome
Manage the key stages of a diagnostic request without separating the booking from the report patients ultimately need.
- Review test bookings and patient details
- Track centre visit or home collection information
- Maintain test pricing and availability
- Upload reports to the correct patient journey
Verification, privacy and control
Verified laboratory identity and responsible report access.
Laboratory profiles follow the applicable verification process. Reports are delivered to the relevant patient account and become available to other providers only through the patient's permitted sharing flow.
Laboratory profile verification Patient-linked report delivery Permission-based clinical sharing
Common questions
Know what to expect before you register.
Clear answers about onboarding, verification and the way this Medical Docs workspace supports your role.
Which laboratories can register?
Diagnostic laboratories, pathology labs and eligible collection providers can create a laboratory workspace and complete the applicable verification process.
Can we publish individual tests and prices?
Yes. The laboratory can maintain its published test catalogue, prices and relevant preparation information.
Does Medical Docs support home sample collection?
Laboratories can publish home collection availability and service areas so patients can understand their options before booking.
How are completed reports delivered?
The laboratory uploads the completed report to the relevant booking so it is available in the patient's Medical Docs record.
Can doctors automatically see laboratory reports?
No. A doctor can access a patient's report only through the applicable patient-approved record-sharing flow.
Can laboratory information be updated later?
Yes. Authorized workspace users can keep tests, prices, timings, collection details and public profile information current.
For laboratories
Create a clearer diagnostic experience for every patient.
Set up your laboratory workspace, publish test information and keep bookings connected to trusted report delivery.